Privacy Policy

Privacy Policy for McLaughlin Financial Group
Effective Date: October 8, 2026
At McLaughlin Financial Group, an independent insurance agency licensed in North Carolina, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your nonpublic personal information (NPI) in accordance with the Gramm-Leach-Bliley Act (GLBA) and other applicable laws. Please read this policy carefully and contact us with any questions.
Facts: What Does McLaughlin Financial Group Do with Your Personal Information?
Why?
Financial companies, like insurance agencies, choose how they share your personal information. Federal law requires us to tell you how we collect, share, and protect your information. You have the right to limit some, but not all, sharing. This notice explains your choices.
What?
The types of personal information we collect and share depend on the insurance products or services you request or obtain from us. This information, called nonpublic personal information (NPI), may include:
• Contact Information: Name, address, phone number, email address.
• Financial Information: Income, assets, payment history, or bank account details.
• Insurance Information: Policy numbers, coverage details, claims history, or driving records.
• Health Information (if applicable): Medical history or conditions (e.g., for life or health insurance applications).
• Website Data: Information you provide through our website (e.g., quote request forms) or collected automatically (e.g., IP address, browsing behavior).
How?
All financial companies need to share customers’ personal information to provide services, such as obtaining insurance quotes or processing policies. Below, we explain when and why we share your information, how you can limit some sharing, and how we protect your data.
Information We Collect
We may collect nonpublic personal information about you from the following sources:
• Information You Provide: Through our website www.mclaughlinfinancialgroup.net when you request a quote, apply for insurance, or contact us (e.g., name, email, vehicle details, or home information).
• Insurance Transactions: When you purchase a policy, file a claim, or interact with us or our partner insurance carriers.
• Third Parties: From insurers, credit bureaus, motor vehicle reports, or other service providers to evaluate your eligibility for insurance or process claims.
• Website Usage: Automatically collected data like IP addresses, browser types, or cookies to improve our site and services.
We only collect information necessary to provide insurance products, services, or quotes you request.
How We Use and Share Your Information
We use your information to operate our business, including to:
• Provide insurance quotes, policies, or claims services.
• Communicate with you about your insurance needs or account.
• Improve our website and customer service.
• Comply with legal or regulatory requirements.
We may share your information in the following ways:
• With Affiliates: We may share with our affiliated partners (e.g., insurance carriers we represent) to provide quotes or policies. These affiliates follow similar privacy protections.
• With Non-Affiliates: We may share with third parties, such as:
• Service providers (e.g., payment processors, claims adjusters) to fulfill your requests or manage policies.
• Joint marketing partners, but only if permitted by law and you haven’t opted out (see below).
• Others as required by law (e.g., regulators, law enforcement) or to prevent fraud.
• For Business Purposes: To underwrite policies, process claims, or comply with audits and reporting obligations.
We do not sell your personal information to third parties for their own marketing purposes.
Your Opt-Out Rights
Federal law gives you the right to limit some sharing of your personal information. You may opt out of:
• Sharing with non-affiliates for joint marketing purposes.
To opt out, please contact us:
• By Phone:  (704) 626-2463
• By Email:  Clientservices@mclaughlinfinancialgroup.net
• By Mail: 5540 Centerview Dr Ste 204 PMB 982983 Raleigh, NC 27606-8012
You can opt out at any time, and we’ll process your request promptly. Note that we may still share information as required to provide your insurance services (e.g., with carriers to issue a policy) or as permitted by law (e.g., for fraud prevention). If you’ve provided information directly to an insurance carrier, contact them separately to opt out of their sharing practices.
How We Protect Your Information
We take the security of your personal information seriously. We use reasonable physical, technical, and administrative safeguards to protect your data, including:
• Encryption: Secure transmission of data on our website (e.g., SSL encryption for quote forms).
• Access Controls: Limiting employee access to your information to only what’s needed for their role.
• Secure Storage: Storing your data on protected servers and systems.
• Vendor Oversight: Ensuring third-party providers we work with maintain similar security standards.
We train our staff on confidentiality and comply with all applicable federal and state laws to safeguard your information. If we detect a data breach, we will notify you as required by law.
Text Messaging and SMS Privacy

McLaughlin Financial Group may collect mobile phone numbers and SMS communication preferences when individuals submit inquiries, schedule appointments, complete website forms, or otherwise consent to receive text messages.

We use SMS messaging through Zoom Phone to provide appointment confirmations, scheduling reminders, responses to inquiries, consultation follow-ups, and other non-promotional communications related to requested services.

Message frequency varies. Message and data rates may apply. Individuals may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at Clientservices@mclaughlinfinancialgroup.net

Mobile Information and Consent Protection

McLaughlin Financial Group respects the privacy of your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.

We may use authorized service providers, including Zoom and telecommunications providers, to facilitate SMS delivery and manage communications on our behalf.

SMS consent is voluntary and is not a condition of purchasing any product or service. We do not use this SMS program to send unsolicited promotional messages.

For your security, please do not transmit Social Security numbers, financial account numbers, passwords, or other sensitive financial information through text messaging.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. If we make significant changes, we’ll notify you by posting the updated policy on our website or, if required, by direct notice (e.g., email or mail). The updated policy will apply to information collected after its effective date. Check https://www.mclaughlinfinancialgroup.net/blank for the latest version.
Contact Us
If you have questions, concerns, or need to update your information, please reach out:
• Phone: (984) 789-4589
• Email:  Clientservices@mclaughlinfinancialgroup.net
• Mail:5540 Centerview Dr Ste 204 PMB 982983 Raleigh NC 27606-8012
We’re here to assist with any privacy-related inquiries or complaints.
Additional Notes
• North Carolina Residents: North Carolina follows federal GLBA standards for insurance privacy. No additional state-specific opt-out rules apply, but you can contact the North Carolina Department of Insurance at www.ncdoi.gov or (855) 408-1212 if you have concerns about our practices.
• Health Information: If we collect medical information (e.g., for life or health insurance), we comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable and only share it as needed to process your policy or claim.
• Children’s Privacy: Our website and services are not directed to individuals under 18. We do not knowingly collect information from minors.
• Do Not Track: Our website does not currently respond to browser “Do Not Track” signals, but you can manage cookies via your browser settings.
Thank you for choosing McLaughlin Financial Group. We’re committed to protecting your privacy while delivering quality insurance services